| Uploader: | Projectgta |
| Date Added: | 05.12.2015 |
| File Size: | 75.37 Mb |
| Operating Systems: | Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X |
| Downloads: | 40021 |
| Price: | Free* [*Free Regsitration Required] |
Download Music on Hold (MoH) files from CUCM
Stream Cisco CallManager Default Hold Music - Opus Number One [Stereo] - Darrick Deel & Tim Carleton by Codyhodyman_II from desktop or your mobile device. Solved: Hello, What are "Music On Hold" Audio File requirements for CUCM ? I can't find anything except the file format .wav). Thank you. If you want to download Music-on-Hold (MoH) files from Cisco Unified Communications Manager (CUCM), you need to have CLI access to download the MoH files. Also you need to have SFTP Server setup where you can download the MoH Files. Below is the procedure to download: How to download Music on Hold (MOH) files from CUCM?
Cisco music on hold file download
This feature provides music or advertising to callers when their call is placed on hold, transferred, parked, or added to an ad-hoc conference. The integrated MoH feature allows users to place on-net and off-net callers on hold with music streamed from a streaming resource that is available to any device placed on hold.
Implementing MoH is relatively simple but requires a basic understanding of unicast and multicast traffic, MoH call flows, configuration options, server behavior and requirements. A media resource is a software-based or hardware-based entity that performs some media processing function on the voice data streams that are connected to it.
Media processing functions include mixing multiple streams to create one output stream, passing the stream from one connection to another, or transcoding the data stream from one compression type to another. The MoH feature has two main requirements:.
When the held device is retrieved, it disconnects from the MoH resource and resumes normal activity. All MoH servers must share their configurations with the publisher server and participate in the database replication schema. Unicast MoH uses a separate source stream for each user or connection. As more endpoint devices go on hold via a user or network event, the number of MoH streams increases.
Thus, if twenty devices are on hold, then twenty streams of RTP traffic are generated over the network between the server and these endpoint devices. These additional MoH streams can potentially have a negative effect on network throughput and bandwidth. However, unicast MoH can cisco music on hold file download extremely useful in those networks where multicast is not enabled or where devices are not capable of multicast, thereby still allowing an administrator to take advantage of the MoH feature.
Multicast MoH consists of streams sent from the MoH server to a multicast group IP address that endpoints requesting an MoH audio stream can join as needed. Multicast MoH conserves system resources and bandwidth because it enables multiple users to use the same audio source stream to provide music on hold.
Thus, if twenty devices are on hold, cisco music on hold file download, then potentially only a single stream of RTP traffic is generated over the network. For this reason, multicast is an extremely attractive transport mechanism for the deployment of a service such as MoH because it greatly reduces the CPU impact on the source device and also greatly reduces the bandwidth consumption for delivery over common paths.
However, multicast MoH can be problematic in situations where a network is not enabled for multicast or where the endpoint devices are not capable of handling multicast, cisco music on hold file download. MoH operation is quite similar to normal phone call flows, with the MoH server acting as an endpoint device to which the holdee device can connect or disconnect as required.
However, there are distinct differences between unicast and multicast MoH call flow behavior. This message tells the MoH server to send an audio stream to the holdee device's IP address. This message instructs the endpoint device to join the multicast group address of the configured multicast MoH audio stream.
Furthermore, either type of source can be transmitted as unicast or multicast. When an MoH event occurs, the MoH server streams the configured audio source file to the requesting device on hold.
Note Before configuring a MoH audio source, the. The administrator must perform this step for each audio source file, cisco music on hold file download.
If recorded or live audio is needed, cisco music on hold file download, MoH can be generated from a fixed source. For this type of MoH, a sound card is required. The fixed audio source is connected to the audio input of the local sound card. This mechanism enables you to use radios, CD players, or any other compatible sound source.
The fixed audio source can be transcoded into G. Note Prior to using a fixed audio source to transmit music on hold, you should consider the legalities and the ramifications of re-broadcasting copyrighted audio materials. Consult your legal department for potential issues.
The holder is the endpoint user or network application placing a call on hold, and the holdee is the endpoint user or device placed on hold. The MoH stream that an endpoint receives is determined by a combination of the User Hold MoH Audio Source of the device placing the endpoint on hold holder and the configured media resource group list MRGL of the endpoint placed on hold holdee.
The User Hold MoH Audio Source configured for the holder determines the audio file that will be streamed when the holder puts a call on hold, and the holdee's configured MRGL indicates the resource or server from which the holdee will receive the MoH stream. In simplest terms, the holder's configuration determines which audio file to play, and the holdee's configuration determines which resource or server will play that file. Directory or line setting Devices with no line definition, such as gateways, do not have this level.
Device setting. Common Device Configuration setting. Cisco music on hold file download default setting. Device pool setting. System default MoH resources. System default MoH resources are those resources not assigned to any MRG, and they are always unicast. This process is the same for other network hold operations such as call park and conference setup. Cisco recommends that you configure and deploy multiple MoH servers for completely redundant MoH operation.
If the first MoH server fails or becomes unavailable because it no longer has the resources required to service requests, the second server can provide continued MoH functionality. For proper redundant configuration, assign resources from at least two MoH servers to each MRG in the cluster. In environments where both multicast and unicast MoH are required, be sure to provide redundancy for both transport types to ensure MoH redundancy for all endpoints in the network.
As with all media resources, capacity planning is crucial to make certain that the hardware, once deployed and configured, can support the anticipated call volume of the network. For this reason, it is important to be aware of the hardware capacity for MoH resources and to consider the implications of multicast and unicast MoH in relation to this capacity. You can configure the MoH server in either of the following ways:. Note The term co-resident refers to two or more services or applications running on the same server.
The sole function of this dedicated server is to send MoH streams to devices within the network. Ensure that network call volumes do not exceed these limits because, once MoH sessions have reached these limits, additional load could result in poor MoH quality, erratic MoH operation, or even loss of MoH functionality. This parameter determines the number of devices that can be placed on unicast MoH.
By default this value is set to The Maximum Half Duplex Streams parameter should be set to the value derived from the following formula:, cisco music on hold file download. Therefore, in this example, the Maximum Half Duplex Streams parameter would be configured with a value of no more than This parameter determines the number of devices that can be placed on multicast MoH. The Maximum Multicast Connections parameter should be set to a number that ensures that all devices can be placed on multicast MoH if necessary.
Although the MoH server can generate only a finite number of multicast streams maximum ofa large number of held devices can join each multicast stream. This parameter should be set to a number that cisco music on hold file download greater than or equal to the number of devices that might be placed on multicast MoH at any given time.
Although this method is different than the way multicast traffic is normally tracked, it is important to configure this parameter appropriately. Failure to configure cisco music on hold file download parameters properly could lead to under-utilization of MoH server resources or failure of the server to handle the network load. The limits represent the recommended maximum sessions a platform can support, irrespective of the transport mechanism. When provisioning for co-resident or standalone MoH server configurations, network administrators should consider the type of transport mechanism used for the MoH audio streams.
If using unicast MoH, each device on hold requires a separate MoH stream. However, if using multicast MoH and only a single audio source, then only a single MoH stream is required for each configured codec type, no matter how many devices of that type are on hold. Given a unicast-only MoH environment, cisco music on hold file download co-resident or standalone MoH servers would be required to handle this load, as shown by the following calculation:.
By comparison, a multicast-only MoH environment with 36 unique MoH audio streams, for example, would require only one co-resident MoH server MCS orcisco music on hold file download, as shown by the following calculation:. These 36 unique multicast streams could be provisioned in any one of the following ways:. As these examples show, multicast MoH can provide a considerable savings in server cisco music on hold file download over unicast MoH.
You should consider these other devices when calculating a hold rate because they could potentially be placed on hold just as the phones can. The preceding calculations also do not provide for MoH server redundancy.
Your MoH resource calculations should include enough extra capacity to provide for redundancy. This section highlights some MoH configuration considerations and best practice to help you design a robust MoH solution. By default, only G. To select another codec type, click on it in the scrollable list. For multiple selections, hold down the CTRL key and use the mouse to select multiple codecs from the scrollable list. After cisco music on hold file download your selection, click the Update button.
The actual codec used for a MoH event is dictated by the Region settings of the MoH server and the device being put on hold IP phone, gateway, and so forth. Therefore, assign the proper Region setting located under Device Pool configuration to your MoH servers and configure the desired Region Relationships to control the codec selection of MoH interactions.
Note If you are using the Cisco music on hold file download. Proper IP addressing is important for configuring multicast MoH. Addresses for IP multicast range from Cisco strongly discourages using public multicast addresses for music on hold. Instead, Cisco recommends that you configure multicast MoH audio sources to use IP addresses in the range Furthermore, you should configure multicast audio sources to increment on the IP address and not the port number, for the following reasons:.
Therefore, if all the configured codecs for a particular audio stream transmit to the same multicast IP address even on different port numbersall streams will be sent to the IP phone even though only one stream is needed.
This has the potential of saturating the network with unnecessary traffic because the IP phone is capable of receiving only a single MoH stream. Routers have no concept of multicast port numbers. Thus, when it encounters multiple streams sent to the same multicast group address even on different port numbersthe router forwards all streams of the multicast group. Because only one stream is needed, network bandwidth is over-utilized and network congestion can eventually result.
For those audio sources that will be used for multicast streaming, ensure that Allow Multicasting and Play continuously repeat are enabled. If continuous play of an audio source is not specified, only the first party placed on hold, not additional parties, will receive the MoH audio source.
When multiple fixed audio sources are needed, additional MoH servers can be added to provide these multiple sources. In the case where the audio source is the same, this method also allows for redundancy of the fixed audio source. Note Using live radio broadcasts as multicast audio sources can have legal ramifications.
Sisqo - Thong Song
, time: 4:37Cisco music on hold file download
To add a custom Music On Hold audio source, the source file must be in PCM/WAV format. This feature is tested on Cisco Unified Communications Manager Uploading a Music On Hold Audio File: Perform the following procedure to upload a music on hold audio file. Solved: Hello, What are "Music On Hold" Audio File requirements for CUCM ? I can't find anything except the file format .wav). Thank you. When the music on hold server downloads audio source files, the \Program Files\Cisco\MOH directory stores the files. Do not manipulate this directory in any way: if files are updated or placed in this directory, the system overwrites or ignores them. Most standard wav and mp3 files serve as valid input audio source files.
No comments:
Post a Comment